Benefits of Using Triggered Emails

When it comes to boosting response rates, there is nothing like combining direct mail with email. Even better when both are personalized. We don’t mean just personalizing by name. We mean personalizing based on customer behavior.  This is referred to as “triggering.” According to Clevos, an email marketing platform supplier, using personalized, trigger-based email can […] →Read more

Budgeting for Postage in 2018

It’s the time of year when users of the Postal Service start to plan next year’s postage budgets. For early budgeting purposes, based on the best information that is currently available and the five points of explanation that follow, here are my prognostications for the postage rate increases that will almost certainly take effect January […] →Read more

Proven Quality Control for Color Management

Impact is proud to announce Dave Richter, a member of Impact’s Premedia team, has recently achieved G7 Expert certification as an expert in the field of color management, process and quality control for proofing and printing equipment. A G7 Expert is able to analyze color and print related issues and take corrective action to bring […] →Read more

Effectively Welcoming New Donors

After a new donor makes their initial donation, what does your nonprofit do? Do you call and say thank you? Do you put together a personalized packed of thank you and welcome materials? Do you combine physical mail pieces with digital? Today, personalization and communication is key to making donors feel appreciated and retaining contributions […] →Read more

Why Cross-Channel Consistency Is So Important

Whether you are using direct mail, email, mobile, or signage, you have likely heard people talking about the importance of the “omnichannel” experience. New data from ForeSee shows us just why this is so important. Today, the customer’s purchase journey is often non-linear. Customers may learn about your product via email but end up purchasing […] →Read more

Does Personalization Really Work?

We are seeing 1:1 printing or “print personalization” more and more places these days.  Direct mail. Follow-up marketing collateral. Information kits. What’s the real deal with these applications? Do they really live up to the hype? Or is personalization just a gimmick to get marketers to buy more print? Consider the way you are being […] →Read more

Creating Marketing Copy That Gets Read

In Confessions of an Advertising Man, David Ogilvy, founder of the highly regarded advertising agency Ogilvy & Mather, wrote, “Ninety-nine percent of all advertising doesn’t sell a thing.” You don’t want your products to be in that 99%. How do you make sure you are in the coveted one percent? You might say “personalization and […] →Read more

What Is Really Motivating Your Customers?

When we think about motivating consumers to make a purchase, we think about using the right mailing list, creating the right offer, and having a compelling call to action. Whether creating a direct mail piece, a sales letter, or a magazine advertisement, those elements are critical. But the reasons people buy can also be more […] →Read more

3 Steps to Maximizing a Great Event

Have an event coming up? In-house seminar? Booth at a trade show? Whatever your event may be, you want to maximize your investment by ensuring that the people who commit to coming actually show up. There are three steps to making sure you get the highest attendance possible. 1. Promote your event with early teasers. […] →Read more

Study: Cross-Channel Marketing Use Nearly Doubles

If you’re wondering whether it’s worth the effort to expand the number of marketing channels you are using and invest in deeper integration between them, just take a look at the data. According to a study just released by the Interactive Advertising Bureau (IAB) and Winterberry Group (April 2017), nearly 60% of U.S. digital marketing […] →Read more