Statistics on Personalized Offers in Multiple Marketing Channels

Everyone wants to increase their ROI. Studies show a proven way to achieve this is personalization. Personalization can range from using a customer’s name to setting up unique offers for each person.
In addition to personalizing the offer, adding a marketing channel increases the opportunity to interact with a potential customer. Here are some statistics around personalization and marketing channels:

Response rates and conversion rates from the various personalized marketing campaigns: 

Campaign 

Response Rate

Conversion Rate

Print Only     

6.0%

16.2%

Print and Email     

7.6%

18.3%

Print and PURLs     

7.6%

15.3%

Print, Email and PURLs     

8.2%

16.5%

Print, Email, PURLs and Mobile

8.7%

19.0%

*The survey was conducted on over 1,000 large businesses.

(via Print in the Mix)

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